Privacy Policy
Last updated: May 2026
At Novara Studio (www.novarastudio.co.uk), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
- Personal identification information: name, email address, phone number, billing and shipping address
- Payment information: processed securely via our payment provider (we do not store card details)
- Device and usage data: IP address, browser type, pages visited, and time spent on our site
- Cookies and tracking data: used to improve your browsing experience
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Communicate with you about your order or enquiries
- Send marketing communications (only with your consent)
- Improve our website and customer experience
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. We may share it with trusted third parties such as payment processors, shipping providers, and analytics services solely to operate our business. All third parties are required to keep your information confidential.
4. Cookies
Our website uses cookies to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect some functionality of the site.
5. Your Rights (UK GDPR)
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing of your data
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner's Office (ICO)
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
7. Contact Us
If you have any questions or wish to exercise your rights, please contact us at:
Email: info@novarastudio.co.uk
Website: www.novarastudio.co.uk